Dan McArthur recaptures the Sound of Life with Alta by Oticon
My wife has been telling me for years that I can’t hear; that I am missing half the conversation and that I couldn’t hear her when she talks with me. I would say, “It’s because you are on the other side of the car and that’s my bad side.”
One day, she saw an ad from Nilsson Hearing Clinics and said, “Dan, I think this hearing aid will work for you. Will you go if I set up an appointment?” I’ve always been reluctant to get a hearing check, because I thought hearing aids were for old people. Well, I finally took the next step by having my FREE Hearing Evaluation at Nilsson Hearing where they went through and gave me a good sound test. Justin told me what I had heard before from other specialists; I was missing different levels of frequencies that affected my ability to understand conversation.
Justin also showed me how the hearing aid I came in for would not work with my ear canal, so he had me try a couple of hearing aids. I picked one out and he had me try it out for a week and they worked great. I have been treated very well at the Nilsson Hearing and Justin answered all my questions. He has customized my hearing aids to fine tune my hearing experience and I’m hearing very well.
What I am really surprised about is how easy they were to use. Sometimes I forget that I have them on and have even stepped into the shower with them on, but they are under warranty so I don’t have to worry. I am very happy with the results and my hearing aids have never been an issue.
I realized after wearing the hearing aids for a few days that I had been missing the high notes or frequencies, especially when I was listening to music. I realized what I was missing; my grandchildren, the opening and closing of the door, crickets and birds chirping, rustling of paper and shuffling of feet. I now have the clarity and hi-fidelity that I remember from my youth.
I was also hearing myself again, just like when you listen to a recording of your voice, it sounded different and louder. I was probably speaking too loud when I was having conversations, but now I can adjust. I now hear my wife much clearer in restaurants and understand all the conversations around me better.
Listening to phone conversations is great with the Bluetooth remote that came with my hearing aids. I just hook it up and the sound quality is excellent. It hooks up to my cell phone and I am not missing calls any more. Before, I would miss them because I did not hear it ring or feel the vibration.
I used to be embarrassed to jump into a conversation unless I listened for a few minutes or read lips, now that doesn’t happen. I feel confident to be a part of what is being said. Many times in the past I would be at a play and would have to ask others “What did he say?” where now I can pick it up. Now the tables have turned and my wife is even asking me, “What did he say?” so it makes me feel good.
I would encourage anyone who feels like their hearing or understanding has diminished to not be afraid. Get a FREE hearing evaluation at Nilsson Hearing and let them explain where you are at. If you are interested, Nilsson Hearing Clinics will fit you with the best hearing aid for your situation and let you give it a test-drive. Folks are always asking me “You’re wearing hearing aids now?” and I say yes I do. I am very happy with the Oticon Alta hearing aids that I have.
Dan McArthur was born and raised in St George, UT. He went to school at BYU, graduated is Design Technology. He and his brother own McArthur Welding. He was the Mayor for St George for 20 years. Dan and his wife have six children and sixteen grandchildren. He really enjoys hiking, flying, biking, watching good movies and listening to great music.
Marsha has had a good life—a life of horseback rides in the mountains, time spent with her husband of 40 years, Randy, and adventures with family and friends—but it hasn’t been a life free of trouble. In fact, Marsha is a two-time cancer survivor, and without her hearing aids, she’s nearly deaf.
Marsha came to Nilsson following a bad experience with another hearing clinic. The first time she came in was the day she’d been anticipating visiting an old friend. Her hearing aid had given out the night before, and she was in tears, thinking her trip was canceled. Fortunately, Eric came to the rescue!
Knowing there was nothing he could do with the hearing aid Marsha had (one that had actually been discontinued three years before it was sold to her), Eric fit her with a new hearing aid as best he could, and sent her on her trip. Two weeks later, Marsha returned for a real fitting, and that’s when she received her current hearing aid.
Since that very first visit, Marsha can’t stop talking about how wonderful Nilsson has been. She appreciates everyone keeping her batteries in working order and assisting her with professionalism and kindness. For her, it’s easy to recommend a business that has always treated her like family.
Today, Marsha hears things she hasn’t heard in years. She can once again hear the soft puffing sound of her horse in the early morning and the noises the wind makes. It’s been a good life, indeed.
People often ask me, “Mark, Why do you wear the Oticon Agil when you have the opportunity to wear any product on the market?” I would like to reply to that question in this section and convey my deepest commitment to the Oticon product-line by sharing with you some of the key benefits that the Agil Hearing Device has.
Agil is like no other hearing device. It’s designed to improve your ability to hear and understand with reduced cognitive effort, even in difficult listening situations. There’s no need to avoid crowded restaurants, conference rooms or sporting events. No need to turn up the volume on the TV.
Oticon Agil provides better speech understanding with less effort by protecting the natural spatial and speech cues. As you may well know, we hear with our brain and Agil’s priority in all amplification and signal processing is to keep sound as natural and uncorrupted as possible.
The brain is wired to absorb all of the sensory information around us and to organize it and make sense of it. It untangles and separates different sound sources – sounds coming from the kitchen versus sounds coming from the TV. The more accurately and naturally sound information is presented, the easier it becomes for the brain to understand and follow a conversation. By providing the brain with more natural and complete information it becomes easier to follow a conversation. Less energy is required to concentrate on and understand what people are saying. This provides more energy to actively participate in conversations during the day.
Agil sets you free by taking the hard work out of hearing and I have experienced that with my grandchildren, my friends, and even at church.
Agil’s sound processing chip allows it to do things that have been impossible until now. Its super-fast speed means more power to differentiate sounds and more mental energy to understand, remember and participate.
Three unique features work together to make Agil the most advanced hearing device on the market today.
Spatial Sound 2.0 – This technology supports the brain’s natural process of understanding speech by adding a binaural noise management system to Oticon’s unique Spatial Sound system. Speech Guard – Automatically adjusts volume level in changing environments without the speech distortions of other compression systems. Connect Plus – Enjoy sound quality like never before when using Streamer with Agil.
Oticon Alta with BrainHearing™ Technology
When MaryAnn retired from the Military she headed south to Southern Utah 27 years ago to enjoy the mild winters and warm climate.
She loves St George and the small town atmosphere. “There is always something to do and cultural activities that my husband and I enjoy, especially the hiking.”
Speaking of hiking, MaryAnn is always on the lookout for hiking areas to take in the Southern Utah scenery. The canyons, mountains and red rocks are what she looks for. She has a few hobbies that keep her busy; she enjoys reading, walking and family history.
MaryAnn really enjoys the staff at Nilsson Hearing Clinics. “They know me by name and take the time to answer my questions and resolve problems. The atmosphere is always friendly and I am very comfortable referring my friends. I’ve been to other hearing places but none of them are like Nilsson Hearing Clinics, it is the best place to go for your hearing needs.”
When a childhood illness left Tom Wheeler with nerve damage to his ear, he was resigned to dealing with what became 90% hearing loss as he grew up. Eleven years ago, Tom happened upon Nilsson Hearing Clinics by chance, and he’s been with us ever since.
What Tom likes most about coming to NHC is its nonconfrontational atmosphere. He appreciates how Nilsson Hearing Clinics and co. take the time to fit him with the right equipment and give him ample time to test it out before he commits. “You don’t feel pressured when you go in,” he said. “Mark is outstanding to work with and everyone makes you feel at home.”
As far as his quality of life is concerned, Tom says his has changed for the better. The hearing aid he receives from NHC gives him back 80% of the hearing he’d lost over the years. He likens it to a blind person being able to see. “I went from hearing nothing to hearing everything,” he said.
These days, Tom enjoys being able to partake in regular activities like going the movies unassisted, just like any other person. As an avid pickleball player, Tom is glad his disability no longer affects his game. Just being able to hear people across the court makes all the difference.
Tom recommends NHC to anyone with a hearing disability, because he thinks people will be genuinely surprised byhow much better life can be with proper amplification. Finally, he believes people with hearing disabilities should get their hearing tested for no other reason than just being able to hear important things like emergency sirens. All in all, Tom says his previous experiences are nothing compared to his treatment at NHC.
Jim Has Hearing Loss – It Impacts Terrie Too!
Jim has hearing loss and Terrie’s not shy about letting him know it. She suffers too! Says Terrie, “What a let-down when I have to repeat myself, ruining a perfectly romantic moment. I said “You’re so cute!” and Jim replied “What? Why am I a brute?” “Huh?” is a too-common word causing Terrie to repeat herself at least twice.
“He pulled a dirty trick on a week-long camping.” Terrie said. “He didn’t bring his hearing aids along. They’re 5 years old and far from perfect, but a week without them was infuriating. Jim said being outside in the wind was too unpleasant to bother with them.” Terrie urged him to call and see what could be done.
“It isn’t fair to me when I can’t be heard and he won’t get it fixed,” she says emphatically with the voice of experience.
In desperation, Terrie contacted Nilsson Hearing Clinic for Jim. Ta-da! What a difference. A new set of hearing aids doesn’t compare to his older ones. Now, you’d never guess he has a problem hearing and the devices are hardly noticeable.
Asked what it’s like to go from devices purchased 5 years ago to the new ones, he states. “Putting on my first set of hearing aids was like going from Black & White to Color TV. Wearing Oticon Agil is like going from color TV to 3D Surround Sound Home Theater. “The technology today is amazing…even outside! The Bluetooth accessories are easy to use and really add Everything is easier. I’m connected back in to life. I enjoy church and being around people.
THREE questions for Terrie & Jim: 1: Why didn’t Jim get treated? Jim said he had no idea how much he was missing and he couldn’t fathom how much better it could be with our technology today. “I only wish I’d gone in sooner.”
2: What’s the benefit? Jim says, “It’s a significant improvement every day that far outweighs the thought of going back to the old hearing devices.” It’s obvious Jim hears better and is satisfied to be more “connected”, but Terrie claims she benefits the most. She says, “It’s a huge relief and an end to so much frustration now that Jim can hear me.”
3: Why Nilsson Hearing Clinic? Jim says, “We were treated and serviced with the care and concern of a good friend. Mark and Robyn would not settle for less than knowing I’m comfortable wearing the devices daily. There is real value in the superior quality of Oticon Agil combined with the lifetime service and care provided by Nilsson Hearing Clinic. They make hearing loss easy to overcome.”
I can actually hear and know that I will be taken care of for many years to come. I am a true Nilsson Hearing Clinic convert from the poor results of Beltone hearing aids. Nilsson Hearing Clinic has the simply the best atmosphere, caring attitudes, and a staff of ultimate professionals.
Nilsson Hearing Clinic has allowed me continue my profession as a school teacher! Had I not come into their office in October, I would have been forced to retire early because of my inability to continue teaching. Words cannot begin to explain how great a feeling it is to once again be able to hear the sounds around me.
NOW HEAR THIS…that is something I’ve not been able to do for a long time, until I went to Nilsson Hearing Clinic. I was greeted with friendly, compassionate, and professional help.
I can now hear my family, the telephone, t.v., and even talk with my children on the cell phone. The staff at Nilsson Hearing Clinic and their visits to my home have honestly made a NEW WORLD FOR ME!
My life has truly been changed for the positive and I can hear things that have always been impossible before now. I feel like a little boy with a new red wagon!
I WISH I WOULD HAVE NEVER GONE TO COSTCO; it cost me time, money, and frustration….and ultimately, I ended up trading those hearing aids in for a REAL SOLUTION from Nilsson Hearing Clinic.
From my first office appointment the staff of Nilsson Hearing Clinic was courteous, very informing and educational on all aspects of hearing devices. Their approach was truly to help me hear better, regardless if I purchased from them or not…no sales pressure at all.
The Listening Enhancement Program offered by Nilsson Hearing Clinic is a very beneficial program that takes hearing improvement to the next level not offered by others. You cannot go wrong with a visit to Nilsson Hearing.
At 56 years old, I was constantly being told by my family that I needed to get help with my hearing. I knew my hearing was fine, it was just that they were so loud I often had to turn up the television to be able to listen to it while they went about their loud business with no regard to my listening to the television. Finally, I agreed to try some the latest technology in hearing assistance.
It was only a matter of days before I realized that not only did I need help hearing, but also became painfully aware of how my hearing loss affected those around me. The technology is so much different from what I was expecting based upon my pre-conceived idea of hearing aids. When I started wearing them, I was very impressed that no one even noticed I had them on. I was also very impressed that for the first time in years, I had to tell people around me not to talk so loud. There was definitely a period of adjustment because I was hearing things that I had not heard in quite some time; dishes clanging in the kitchen, sprinkers coming on in the backyard, and most importantly the volume level on the TV went from 25 to 15. I can definitely say I feel like the Agil Pro instruments from Oticon have improved my life.
Best of all, in the evening when my wife is ready to go to bed, the devices allow me to send the sound of the television directly to the hearing devices so my wife does not hear a single sound coming from the television. She is now able to sleep peacefully while I watch television late into the night. I don’t spend a lot of time on the phone, but when I get a call I want to make sure I can understand the conversation. With the Agil Pro instruments I am able to understand like I am in the room with the person, and it is completely hands free!
It is a shame that our egos prevent us from doing something about hearing loss. I have been experiencing loss for the last 5 years and yet I just got help. Once I accepted it as a part of growing older, and realized people do not even noticed them, I was greatful my family cared enough to insist I get some help. I will not become another grumpy old man who complains about people mumbling around me as I miss out on many family conversations.
Much clearer sound for theatrical events, especially with the new volume controls.
The total service package is far more professional, more complete, informational, and personal attention is increased. Nilsson Hearing Clinic is more convenient and professional than the Oticon dealer in Tucson, Arizona where I purchased my first set.
I appreciate the friendly service and quality products. You truly care about me and my situation.
The TV volume is much much lower, I can hear clearly what people are saying, and I don’t say “huh” as much. Even my family can notice the difference in my life!
You are very helpful and the devices have been good so far.
These instruments are so much better than the Lyric product I had from another local provider.
“A OK” You are all happy good people and you always have the right answers for me.
The TV, Radio, and conversations are no longer entertaining the neighbors. I can hear so much better. Would recommend that you do not change anything.
Awesome treatment and thorough follow up with the devices.
I hear much better, I enjoy the follow up visits, and I have no other thoughts.
Very Professional and yet down to earth. Their comprehensive package of free stuff and additional materials is greatly appreciated.
This has been a big change in my life. I am still getting use to the Agil Pros but they have kept me very happy so far.
Very understanding family, patient with me, and sincerely caring for my needs and situation
You are doing a great service to the community.
Being able to have conversations has greatly improved my life.
I found you and your staff to be knowledgeable and extremely understanding of my situation.
I traded my old hearing aids that were no good in for these Oticon Agil Pro devices and the results were tremendous with much bettering hearing in noise.
Mark was very professional in explaining the hearing aids and their approach.
I now have better hearing, better direction locating where sounds are coming from, and my ability to understand in noise is far better.
I felt you knew what you were doing and it was very educational for me to talk to you. You spent a lot of time with me.
The service was very good, the support is great, and the benefits are great and I feel very good about dealing with Nilsson Hearing Clinic.
The Nilssons are very friendly, sincere, and professional in their business skills.
Life is greatly improved, wife is happier she doesn’t have to yell at me. I understand what is going on around me, even if loud situations. I feel a lot more comfortable around people.
I don’t know how you could offer any more than you do. I know that I can stop by and get service at anytime.
You were wonderful to me and interested in my well being and listening improvement.
I can hear much better and much more than ever before.
My neighbor told me he got a great price at Costco, but when I told him about the services and supplies at Nilsson Hearing Clinic he found out I got a better value.
My wife has stopped complaining about how loud the TV is!
Mark studied my needs and found the right solution for my situation. The results are wonderful.
I can participate in life and associations with greater ease. I am more sure in what I do hear, more assured in my response and communication with others.
After 27 Years I have Better Sound Quality and I can Hear More things than ever!
My son tells me he can’t believe how well I can hear him when he speaks to me and is greatful for the improvement you have provided our family.
Your exam was thorough in every respect, your service and benefits are outstanding, and I can say that you are the best I have ever dealt with. I am appreciative of your explanations, they were delightful and informative in every respect.
Eric is very professional, knowledgeable, very patient even when having to repeat. I enjoyed his sense of humor and the stories of his boys.
Being a newcomer to St. George, I feel very fortunate to have asked the right person for a recommendation. My new hearing aids are comfortable, have clarity, and work well in crowds.
My new hearing devices are smaller, more natural sounding, have eliminated the squealing and feedback, and I am adjusting without any problems. Mark made my experience pleasant, informative, and very easy without any upfront obligation or commitment.
I am noticing sounds and the joy of hearing everything the world has to offer. I am so much more confident in communicating with other people and my wife is enjoying my new ability to hear just as much as I am.
I really like having these tiny ones behind my ear rather than having that ugly “plug” in my ear.
You folks really seem to care, it is about more than just hearing aids with your staff. I really appreciate your service, the benefits, and your sincerity. Being able to hear ALL my family talking when we get together is a joy.
Seem to provide more frequencies that were not available with previous aids. I’m still getting adjusted to the new aids and the Listening Enhancement Therapy. I feel very good with Nilsson Hearing Clinic.
Your process is well thought out and you managed to make me hear better after 15 years. I appreciate that you work very hard to that goal. Thank You!
Much Improved Reception, very sophisticated hearing device.
When are you moving to the East Coast so that I don’t have to travel so far?
Nilsson provides personal attention to their patients, works hard to address patient needs, and they have a tremendous value. I personally came down from Salt Lake City to work with them.
You guys were great! So good of you to work with me and to my needs!
I hear so much better, LOVE MY BLUETOOTH DEVICES, even if people think I am talking to myself.
So far I am hearing much better and these new ones have improved my life and my looks alot. My wife and I are very pleased with how easy it is to get help or service, your concerns seem to be sincere.
There was absolutely no pressure to purchase but rather a sincere approach by them to help me hear better. I can now understand things that I have not been able to distinguish in over 10 years.
Mark, greetings from Minnesota. I really appreciate all the effort you and Eric made to get my new aids working so great. They are without a doubt better than any of my previous hearing aids.
Mark, you told me that you strive to improve the quality of life for your patients and in my case you were successful! I am really making great use of the streamer, both for TV and Cell Phone calls!
Seriously, you’re the best ever, you truly do work with your patients.
I can hear better, I have Bluetooth Accessories to enhance my communication abilities, and you have come to my house multiple times to ensure I am getting all the help possible.
IT HAS OPENED A WHOLE NEW WORLD TO ME!
It was a very good experience and something I have put off for too long!
Extremely better hearing on my cell phone, better hearing in general than my Miracle Ear hearing aids.
Mark was great at explaining what the hearing aids could do for me and he spent many hours working to address my concerns before we took the next step of purchasing.
GREAT! Your staff is very professional and helpful. I can hear the TV without the volume blaring, I understand much better when speaking with a group of people.
More Chocolate Treats please!
Eric spent a lot of time testing my hearing ability and my understanding of words. Mark spent countless hours helping me choose what would be best for my situation.
Providing early hours was a great plus for me, I hate waiting on other doctors who don’t have appointments until 10am.
I would recommend Mark to anyone I know beause he has excellent service and is extremely knowledable, professional, and caring. His skills seem to be at the highest level of hearing care providers.
I am hearing better than every and my wife is very-very pleased with my new found ability to communicate with her. I can only thank the Nilsson’s so many times for their service, atmosphere, and very knowledgable staff.
I really like the fact that each and every member of your staff truly cares about me and my hearing problem.
It is a blessing to be able to hear even better than my last set of devices allowed. I can hearing everything that is going on around me. You have come to my place of employment and hooked up my phone system so that I could use the wireless bluetooth technology that comes with these new hearing devices!
I believed so strongly that I had a fulfilled life with my family and friends until I tried the Oticon Agil Pro.
My life has been improved in all aspects and I can now hear the Gospel more clearly than I have in 20 years. I believe that these hearing aids have been one of the most important decisions I have made in the latter part of my life.
I thought my 10 year old hearing aids were “State of the Art,” but these Oticon devices are truly impressive! The “Comprehensive Hearing Package” and the Hearing Therapy they provide with every purchase is an extraordinary value I have never had in 30 years of using hearing aids.
Everyone at Nilsson Hearing Clinic was patient and considerate which made me feel very comfortable with them all.
Eric Nilsson was Very Helpful; I was so pleased with the kindness and caring attitude shown to me.
I can hear so much better now. I don’t even have to tell people I have a hearing problem.
I have been to other providers, but I can honestly say that the service, support, and follow-up care has been wonderful. I have only had these new Oticon Acto Pro instruments for a month, but they are so much better than anything else I have ever had.
The service, education, and comprehensive package they provide to everyone is the best value around. I had Beltone hearing aids before and there was never a consistent location, person, or result with those.
I had a great experience at Nilsson Hearing Clinic with Eric. I can’t think of anything he could have done better. I have experienced much better clarity with these new Oticon Acto Pro hearing instruments.
I am completely satisfied and extremely grateful for the personal help and advice I have received from Mark over the years.
Although I purchased refurbished instruments, I am hearing more sounds and conversations than I have in years.
I really appreciate the wonderful service, products, and kind caring nature that your office has provided to me.
I can’t believe the richness I have been missing in my life.
These new hearing aids are smaller, lighter, and sound a lot better than my old clunkers.
I never had to wait for a doctor who was “behind schedule” and I was always greeted by name and with respect as a person. I have much more confidence when dealing with people and hearing at church.
Mr. Nilsson was extremely helpful, very professional, and not pushy at all. The product is magnificent and better than I could have ever hoped for. THANK YOU!
They even drove from St. George to Mesquite to install some of the Connect-Line Accessories for me!
Eric spent a lot of time testing my hearing ability and my understanding of words. Mark spent countless hours helping me choose what would be best for my situation.
Providing early hours was a great plus for me, I hate waiting on other doctors who don’t have appointments until 10am.
Everything was great from start to finish. Mark took the time to explain everything on the hearing device and the array of inclusive services they provide.
Everything at Nilsson Hearing Clinic is FIRST-RATE!
I will be back and I will continue recommending your business and services to others!
This is my third set of hearing aids that I have purchased, by far, they are the best I’ve had.
I also am greatful for the Nilsson Hearing Clinic Guarantee Program which makes me feel as though I have a hearing specialist and guarantee for life.
Mark, Thank You so much for your help and understanding. I appreciate the fact you are more concerned with improving my hearing instead of just trying to sell me something I don’t want or need. Your support and level of care is unparalleled.
It is so nice after many years to have my husband able to hear me and not have the TV Sound so loud.
The Nilsson family has always been very kind, helpful, and enjoyable to work with.
Having a hearing impairment is not easy on the family as a whole. Just having something that really works, is not fragile, is extremely dependable, is great improvement to me, my family, and all involved. Thank You!
This new instrument is quite a bit better than my previous instrument. Everything is excellent and I am thankful to be a patient at Nilsson Hearing Clinic.
After moving here from California and having found the time to try new product and replace my Miracle Ear instruments I am glad I found Nilsson Hearing Clinic.
The ability to hear better on my cell phone through bluetooth technology pleases my family who live afar.
I was the March Online Newsletter Drawing Winner and chose to use my $3,000 Credit to Upgrade to the Oticon Acto Pro hearing devices. I can hear so much better with these instruments that I have been able to for years. Thank You! Nilsson Hearing Clinic for having your monthly give-aways!
I was very reluctant to take the first step and you made it much easier!! Thank You!
It is now much easier for me to be in groups and I once again feel like I am part of the conversation again. I recommend to everyone to get that extra boost as soon as you can!
The Nilsson Family is very professional in all manners. I was never pressured, required to sign anything, or pay any money until I decided to purchase their product and service.
It is truly remarkable that I can hear so well and that I took so long to take that first step toward a continued active lifestyle.
For over 5 Years I have been pleased with the exceptional products and personal service provided by Nilsson Hearing Clinic.
When Mark informed me that I could eliminate vinyl tubing, improve my hearing, and reduce the size of my hearing aids I was so excited to try the new product….and it DID NOT DISAPPOINT!
I can hear so much better than I have ever been able to since I started wearing Hearing Aids. I have the ability to hear in the chapel, meetings, and at home on the TV and Phone.
Nilsson Hearing Clinic is very interested in my concerns and how well I am doing. I have received numberous follow-up phone calls to make sure everything is working to my satisfaction.
I don’t have to read lips and say “What?” anymore. I don’t have to pretend I hear the conversations around me anymore because of my improved clarity.
You have a genuine and caring staff.
I will be able to continue teaching and will enjoy hearing my wife without ever having to say “What?”
The sounds around me are wonderful to hear again!
I appreciate your taking the time and effort to make sure I was getting exactly what I needed and wanted.
[Your service] couldn’t be better. Thanks for your care and support.
After being here with you, I wouldn’t go anywhere else. That is as long as I live in St. George. But being 70 years old, I don’t plan on moving!
The new technology and the knowledge given to me was extensive and caring. I felt that they reviewed each time we came, so I felt very comfortable.
I felt that Mark and the office staff really cared that I understood not only the technology but how best to use the aid.
My hearing has improved in more difficult situations and I am so happy how natural it all sounds.
From my first office appointment, the staff of the Nilsson Hearing Clinic was courteous, very informative in explaining the available hearing devices, and very professional. No sales pressure, at all!
Very professional. Eric Stayed with problems until he thought I was satisfied.
I have been very pleased with service, support, and benefits!
I didn’t realize some of the sounds I was missing out on. My wife is very pleased!
Being fitted with a device in my right ear has enabled me to hear certain tones I had lost. I appreciated having Mark actually listening to my concerns and his exptreme patience in doing all possible to enhance my hearing.
I have very positive feelings that they care and want to help.
[My new hearing aids] are much better in every way. The new ones are able to pick up higher tones and leave out the unwanted sounds.
I can’t think of one bad thing I could say about this program.
You spent as much time as I needed. Not pushy to buy product. Genuine in wanting to improve hearing.
Friendly service. Prompt appointment time kept. Willing to make any adjustments and spend extra time if necessary. LACE program was beneficial.
I think your full service package is great! It’s nice to be able to have my aid cleaned and serviced every 3 months and get batteries at the same time.
I am really impressed with you… I will recommend you!
How can you improve on excellent service? You are the best!
Everyone has been very pleasant and helpful. They even came out to my house to make it easy for me!
We are very satisfied
This has made a great improvement in my life!
I can hear, and these new devices are much more comfortable than my old ones. There is almost no background noise.
Everyone is very helpful and caring. We appreciate the kind attention and professional help received. I can hear and enjoy the TV and conversations with friends and family now.
Eric was exceptionally kind and patient. He provided excellent service and a good product. It will be possible for me to become more involved in family gatherings that I couldn’t before.
The sound is much more NORMAL. Plus, I’ve had a positive experience with all staff members.
Everything has been great. The FREE cleaning service and batteries make sure your equipment is working wonderfully. I can now hear better in crowded places and I understand conversations more clearly.
The staff was thorough in testing, explanation of the hearing devices, and making me comfortable. They made me feel comfortable, friendly and sensative to my feelings, questions and hearing needs.
I don’t have to ask people to repeat themselves as often.
I have more clarity in crowded environments, much easier to hear TV and radio broadcasts, and I’m able to hear better during phone conversations.
Very professional in business approach while still being friendly and sincere in conversations unrelated to my hearing problems (It was easy to talk to Eric). Much appreciated!
Conversations with others are so much easier now, watching TV is more satisfying as I don’t miss so much dialogue. My wife is very happy as she isn’t repeating all the time.
Keep doing what you’re doing and I would say you have a winner!
You were instructive and gave me my hearing back. You were wonderful.
Very knowledgeable and courteous staff